Find quick answers about Dsewa services, support, remittance and how to use the platform.
Common questions
Dsewa is a multi-service provider for Indo-Nepal money transfer, bus booking, event booking, and recharge / bill payment. Dsewa has a technical tie-up with the service provider companies.
Indo-Nepal Remittance Facility is a cross-border remittance scheme to transfer funds from India to Nepal, enabled under the NEFT Scheme. It was launched to provide a safe and cost-efficient avenue to migrant Nepalese workers in India to remit money back to their families in Nepal.
The ceiling of ₹50,000 per remittance with a maximum of 12 remittances in a year shall continue to apply. Charges for transactions up to ₹50,000 are inclusive of service.
DSEWA, Prabhu Money Transfer and IME India service customers of money transfer through a large network of offices and agents. As per RBI guidelines for outbound remittance from India to Nepal, Prabhu and IME India — appointed as Banking Correspondents — maintain a technical tie-up with Dsewa so an API exists between Dsewa and the BC on behalf of the bank. Dsewa has a pan-India agent network and completes collection of money from remitters, connected through API with the remittance systems of Prabhu and IME.
The receiver can receive money directly in a Nepali bank account, or the sender will provide a 16-digit PIN for Prabhu. The receiver needs a valid Nepali citizen card and the PIN at any Prabhu branch in Nepal.
For IME, the sender provides an 11-digit ICN number. The receiver visits any IME branch network in Nepal with a valid Nepali citizen card and the ICN.
